Privacy Policy

Last updated: December 2024

The London Strategist ("we", "us", or "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Data Controller

Elariata Ltd trading as The London Strategist is the data controller responsible for your personal data.

Contact details:
South Hampstead
London, United Kingdom
Email: Contact us through our website

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Complete our contact forms
  • Book coaching sessions
  • Subscribe to our communications
  • Engage with our services

This may include:

  • Name and contact details
  • Professional background and career information
  • Payment information (processed securely by third-party providers)
  • Communication preferences

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website
  • Device information

3. Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

  • Consent: When you have given clear consent for specific purposes
  • Contract: When processing is necessary to fulfil our coaching services
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligation: When required by law

4. How We Use Your Data

We use your personal data to:

  • Provide and improve our coaching services
  • Process bookings and payments
  • Communicate with you about our services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Analyse website usage to improve user experience

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service Providers: Third parties who help us deliver our services (e.g., payment processors, email providers)
  • Legal Requirements: When required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data.

6. International Transfers

Your data may be transferred outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limitation of processing
  • Portability: Request your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us through our website.

9. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. For more details, see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

Elariata Ltd
South Hampstead
London, United Kingdom

Email: Contact us through our website